Frequently Asked Questions
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You will receive a shipping confirmation email that includes your tracking number once your order is packaged at our warehouse. Please note that tracking links generally need 48 to 72 business hours to generate.
Please call 1-888-466-0411 or email info@wvnforyou.com immediately after placing your order. We cannot make changes after your order has been shipped.
Most orders ship within 1 to 2 business days but depending on the volume of orders we have, it may take up to 3 business days. We do not ship orders on Saturdays or Sundays.
Our default shipping carrier is UPS SurePost. For large or international orders we may ship via UPS or FedEx. If you selected 2nd Day Air shipping, your order will be shipped via UPS. If you have a specific shipping carrier request, please email info@wvnforyou.com after placing your order.
All international orders have a flat shipping rate of $30. International orders may be subject to additional duties, import taxes, or customs fees upon delivery. These fees are the responsibility of the customer. Fees are calculated by customs officials, and cannot be estimated ahead of time by WVN For You. We cannot provide inaccurate information to customs officials.
WVN For You will accept unworn and unwashed or defective merchandise that was purchased at full price for refund or exchange, within 30 days of when you received your order. We do not accept returns for items marked Final Sale. Return authorization is not required. Return shipping cost is the responsibility of the customer and will be automatically deducted from your refund amount if using our prepaid return label. If you elect to exchange your item, WVN For You will cover the cost of shipping back to you.
WVN For You does not accept returns that have strong odors. Please keep your purchases away from pets, smoke and perfume until you are sure you want to keep them.
Refunds are processed within 7 to10 business days of our receipt of your return. You will receive an email notification when your refund is complete. Please note that return processing may experience delays during high volume periods.
For domestic returns, use the self service portal to generate your prepaid return shipping label or ship your return or exchange directly to:
WVN For You Inc.
2151 Delaware Avenue, Suite A
Santa Cruz, CA 95060
For international returns, please ship the item back using your preferred carrier to the address listed above.
No
Please email info@wvnforyou.com
Your return will be credited back to the original method of payment used to make the purchase. If you paid with a gift certificate a new gift certificate will be issued for the amount of the credit and mailed to you.
Unfortunately, we cannot accept returns of WVN For You items from other stores. Please make returns directly at the store from where you bought the item.
Gift cards can be returned within 21 days of purchase. They can only be refunded to the payment method that they were originally purchased with. They cannot be refunded for cash or check.
Once your return is processed, Afterpay will be notified and will refund your account accordingly. You will receive an email confirmation from WVN For You that the return has been processed & an email from Afterpay confirming the refund. Your statement will show as a refund from Afterpay.
You will receive a shipping confirmation email that includes your tracking number once your order is packaged at our warehouse. Please note that tracking links generally need 48 to 72 business hours to generate.
Most orders ship within 1 to 2 business days but depending on the volume of orders we have, it may take up to 3 business days. We do not ship orders on Saturdays or Sundays.
Our default shipping carrier is UPS SurePost. For large or international orders we may ship via UPS or FedEx. If you selected 2nd Day Air shipping, your order will be shipped via UPS. If you have a specific shipping carrier request, please email info@wvnforyou.com after placing your order.
All international orders have a flat shipping rate of $30. International orders may be subject to additional duties, import taxes, or customs fees upon delivery. These fees are the responsibility of the customer. Fees are calculated by customs officials, and cannot be estimated ahead of time by WVN For You. We cannot provide inaccurate information to customs officials.
WVN For You will accept unworn and unwashed or defective merchandise that was purchased at full price for refund or exchange, within 30 days of when you received your order. We do not accept returns for items marked Final Sale. Return authorization is not required. Return shipping cost is the responsibility of the customer and will be automatically deducted from your refund amount if using our prepaid return label. If you elect to exchange your item, WVN will cover the cost of shipping back to you.
WVN For You does not accept returns that have strong odors. Please keep your purchases away from pets, smoke and perfume until you are sure you want to keep them.
Refunds are processed within 7 to10 business days of our receipt of your return. You will receive an email notification when your refund is complete. Please note that return processing may experience delays during high volume periods.
Use the self service portal to generate your prepaid return shipping label or ship your return or exchange directly to:
WVN For You Inc.
2151 Delaware Avenue, Suite A
Santa Cruz, CA 95060
No
Please email info@wvnforyou.com/a> or call 1-888-466-0411/a>.
Your return will be credited back to the original method of payment used to make the purchase. If you paid with a gift certificate a new gift certificate will be issued for the amount of the credit and mailed to you.
Unfortunately, we cannot accept returns of WVN For You items from other stores. Please make returns directly at the store from where you bought the item.
Gift cards can be returned within 21 days of purchase. They can only be refunded to the payment method that they were originally purchased with. They cannot be refunded for cash or check.
Once your return is processed, Afterpay will be notified and will refund your account accordingly. You will receive an email confirmation from WVN For You that the return has been processed & an email from Afterpay confirming the refund. Your statement will show as a refund from Afterpay.
